Need help?
Frequently Asked Questions
User Guide
Yes. All our products are made with BPA-free, food-grade materials to ensure safety and durability.
We recommend hand washing your bottle to preserve its finish and insulation. Lids and accessories may be top-rack dishwasher safe. Please refer to the user guide here.
Use warm water, mild soap, and a bottle brush for hard-to-reach areas. For more information, please refer to the user guide here.
Yes. We offer a limited lifetime warranty. You can find all warranty details here.
Yes, our bottles are designed to be leak-proof when properly sealed. Ensure the lid is tightly closed before placing it in a bag.
Order
For now, we ship to the US, Canada, Switzerland, and Italy. We will be expanding to other countries soon.
To view LION WAY’s return conditions, please click here.
To be validated on what we configure We accept all major payment methods including American Express, Apple Pay, Google Pay, Mastercard, Paypal, UnionPay and Visa.